SMS Terms & Conditions

Program description. Cantey Tech Consulting operates a two-way SMS support messaging program for clients with active IT service requests. Messages include support ticket status updates, technician notifications, and replies logged to your ticket.

How to opt in. Clients opt in by submitting an IT support request through our web portal or by email, or by initiating an SMS conversation with our support number. You may also reply START, SUBSCRIBE, or BEGIN to any message from our support number.

Message frequency. Message frequency varies by ticket activity. You will receive messages only in connection with support requests associated with your phone number.

Cost. Message and data rates may apply. Cantey Tech Consulting does not charge for SMS messages; your mobile carrier’s standard rates apply.

How to opt out. Reply STOP to any message to stop receiving SMS notifications. You will receive one confirmation message, after which no further messages will be sent. Reply START to resubscribe.

How to get help. Reply HELP for assistance, or contact our service desk at (843) 278-1827 or help@canteytech.com.

Carriers. Wireless carriers are not liable for delayed or undelivered messages.

Privacy. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.