Gain expert IT support backed by decades of combined experience
Why choose Cantey Tech Consulting for computer support in Roanoke?
25+ Years
Supporting small and mid-sized businesses
75.26%
Of IT issues resolved on the first call
1.57 Minutes
Average response time for all IT problems
Cantey Tech Consulting
620 Salem Ave SW,
Roanoke, VA 24016
Remote Support
Eliminate complex IT concerns with our remote computer support in Roanoke, offering effortless assistance and prompt problem-solving.
Our dedicated team of professionals is always ready to provide expert help whenever technical issues arise. Whether you need assistance with software troubleshooting or network configuration, our qualified staff possesses the essential expertise and tools necessary to keep your systems running smoothly.
By using our remote support, you can efficiently resolve problems, save valuable time, and prevent disruptions, ensuring uninterrupted productivity for your business.
On-Site Support
When you need help with complex IT issues, our experienced on-site support team consistently delivers exceptional service—count on us! We recognize the importance of maintaining a robust IT infrastructure for your business, addressing everything from hardware repairs to system performance optimization, all within industry-standard timeframes. With our agile experts by your side, achieving peace of mind has never been easier.
Let our IT support company handle all your technological needs, enhancing productivity and freeing up time for other critical business operations.
End User Support
As a leading MSP, we have first-hand experience helping businesses achieve maximally efficient workflows – and helping them remove tech hindrances that impede productivity.
That’s where we step in with our unparalleled end-user support services, designed to empower your staff by providing comprehensive assistance whenever technology challenges arise. With extensive experience in tackling a wide range of technical issues, from email configuration to complex software installations, you can trust that no task is too complicated or unique for our IT computer support team!
24/7 Helpdesk Support
Enjoy peace of mind knowing your IT issues will be swiftly resolved with our efficient helpdesk support and services.
Our expert technicians are available 24/7 to provide professional guidance and promptly address technical challenges, whether it’s a software glitch, network connectivity issue, or hardware malfunction. We understand the importance of minimizing downtime and maximizing uptime, so our team works diligently to ensure smooth operations.
Rely on us as your dependable IT partner, offering reliable helpdesk support to keep your business running seamlessly.
Technical Support
Ensure stability and reliability for your IT infrastructure with our comprehensive technical support services.
Our team of certified experts has extensive knowledge in hardware, software, and IT infrastructure management. No matter the technical challenge—whether it’s server maintenance or system upgrades—you can trust us to handle it effectively.
Our proactive managed IT support services optimize your technology environment, giving you peace of mind with up-to-date, secure, and high-performing systems.
Get IT support services ready to help 24/7!
At Cantey Tech Consulting, we understand that every business has unique IT requirements.
That’s why our tailored support packages allow you to create a solution perfectly suited to your needs. Whether you require comprehensive managed services or specific, customized support, we’ve got you covered.
Benefit from a seasoned team that conducts a thorough technical assessment to develop a customized support plan, enhancing the value of the services you receive while optimizing resource allocation.
In today’s competitive business landscape, proactive IT management is essential.
At Cantey Tech Consulting, we excel in delivering a proactive approach that ensures your IT infrastructure runs smoothly.
Our experienced team handles tasks such as patch management, malware detection and remediation, backups, and computer resource optimization through our co-managed IT services program.
Partner with us to work alongside your internal team, allowing them to focus on strategic initiatives while we manage the technical aspects.
For dependable on-site assistance, our dedicated field support team is here for you!
They take full ownership of tickets, ensuring efficient follow-ups and prompt resolutions, so you don’t have to manage anything in-house. Say goodbye to time-consuming coordination with field teams when you partner with us!
Additionally, our expert technicians begin billing only upon arrival at your site and close the ticket only after all issues are completely resolved.
Cantey Tech Consulting provides various IT support services to meet various business needs. Our offerings include Managed IT Services, where we handle your entire IT infrastructure with proactive monitoring and maintenance. Our Helpdesk Support offers 24/7 assistance for technical issues, ensuring minimal downtime.
We also provide Network Support, including designing, implementing, and managing robust network solutions. Additionally, we offer advanced Cybersecurity services to protect against threats, and Backup and Disaster Recovery solutions to ensure business continuity. Our IT Consulting services help align your technology with your business goals.
At Cantey Tech Consulting, data security is a top priority. We implement advanced cybersecurity measures, including next-gen firewalls and intrusion detection systems, to guard against threats.
Our team conducts regular security assessments and provides proactive threat detection to identify and mitigate risks early. We also offer security awareness training for employees and use robust encryption methods to protect data in transit and at rest. Compliance with industry standards ensures your IT infrastructure is secure and your sensitive information is protected at all times.
Cantey Tech Consulting helps reduce IT costs by providing efficient, tailored solutions that eliminate the need for a large in-house IT team. Our Managed IT Services streamline your IT operations, optimizing resources and reducing overhead. We prevent costly downtime through proactive monitoring and quick issue resolution.
By offering scalable solutions, we ensure you only pay for what you need, making our services cost-effective. Our strategic IT planning and consulting help you avoid unnecessary expenses and make informed decisions that enhance your overall IT efficiency.
You can expect 24/7 world-class support from Cantey Tech Consulting. Our dedicated team provides immediate assistance with an average response time of just 1.57 minutes and a 75.26% first-call resolution rate.
We offer comprehensive helpdesk support for resolving technical issues promptly and minimizing disruptions. Our experts are always ready to assist with proactive maintenance, troubleshooting, and strategic guidance. With our commitment to exceptional service, you can rely on us to keep your IT systems running smoothly and efficiently.
Cantey Tech Consulting enhances your business operations by securing your data, improving efficiency, and aligning IT with your business goals.
Our Managed IT Services ensure quick issue resolution and proactive risk management. We provide strategic IT planning to support growth and innovation. By handling the technical aspects, we allow your internal team to focus on strategic initiatives.
Our comprehensive support and regular reviews ensure your IT systems evolve with your business, promoting sustained success and operational excellence.
