Work with a leading IT outsourcing firm that gets your tech running optimally.
Why choose Cantey Tech Consulting for IT outsourcing in Roanoke?
25+ Years
Supporting small and mid-sized businesses
75.26%
Of IT issues resolved on the first call
1.57 Minutes
Average response time for all IT problems
Cantey Tech Consulting
620 Salem Ave SW,
Roanoke, VA 24016
We provide all-encompassing IT services that address hardware, software, data, processes, personnel, and strategy, helping businesses streamline their IT planning and enhance performance.
Our Network Operations Center (NOC) offers round-the-clock monitoring of all internet traffic and log sources, including servers and computers, to detect malicious activity and anomalies.
We prioritize both the security and usability of your data by delivering comprehensive network security services, ensuring compliance with mandates, and optimizing processes and procedures.
Whether you need hands-on account management, on-site support, remote assistance, or a combination of services, we guarantee that your IT systems remain operational and efficient.
Our cloud hosting services are comprehensive, covering network security, compliance requirements, and process optimization to ensure your data remains secure and accessible.
We tailor our IT consulting services to meet your specific needs, helping you maximize technology’s potential, whether by freeing up existing staff or providing dedicated support.
Our 24/7 helpdesk resolves over 75.26% of issues on the first call, ensuring that your technical problems are addressed swiftly and efficiently.
We conduct customized security audits tailored to your company’s size and compliance requirements (e.g., CMMC, NIST, HIPAA, PCI, SOX), keeping you aligned with the latest IT security standards.
Cantey Tech designs robust backup and disaster recovery plans, serving as your final defense to ensure quick online recovery after a security incident.
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Our service desk is staffed with certified technicians who answer your initial call, ensuring that every problem is addressed by an experienced professional.
They oversee client communication, manage service requests, and work closely with the service desk to resolve issues promptly and effectively.
This ensures you receive tailored attention and expert support from a dedicated team familiar with your unique needs and challenges.
Eliminate expensive downtime and intercept dire threats before they can harm your business with 24/7/365 support.
Select from a variety of support levels and managed service packages, allowing you to efficiently manage resources and pay only for the services you need.
Our highly flexible customization options can range from providing time and material support to fully managing your entire IT infrastructure. We collaborate with you to create a tailored solution based on a thorough technical assessment.
Every MSP account is assigned a dedicated vCIO who actively monitors and manages your IT needs. Regular executive-level touchpoints and escalations ensure your IT requirements are consistently met.
Our comprehensive approach to IT management allows you to focus on your core business activities while we handle the IT intricacies. This leads to improved productivity, enhanced security, and more efficient use of your IT resources.
As a business owner or manager, several indicators may suggest it’s time to consider IT outsourcing services:
If any of these signs apply to your business, it might be time to explore IT outsourcing services.
Outsourcing IT services offers numerous benefits for businesses, including:
Partnering with a trusted IT provider like Cantey allows you to leverage the resources and expertise needed to thrive in today’s fast-paced business environment.
The effectiveness of IT outsourcing versus hiring in-house IT personnel depends on your business’s specific needs and circumstances. Consider these factors:
IT outsourcing significantly enhances security by providing access to advanced security measures and expertise. Outsourced IT providers stay updated on the latest cybersecurity threats and technologies, ensuring robust protection for your business. They implement proactive monitoring, threat detection, and response strategies to safeguard your data and systems, reducing the risk of breaches and ensuring compliance with industry standards.
An IT outsourcing provider offers a comprehensive range of services to support your business’s IT needs, including:
These services are designed to improve your IT infrastructure, enhance security, and support your business goals.
