“We originally hired Cantey Tech Consulting simply to help with our IT support. However, Cantey took time to learn about our day-to-day operational needs and in turn, constantly present innovative solutions which help us streamline our efficiencies, save money, and provide a better experience to our own clients. Today, they are a valuable extended member of our team.”
Steve
Co-Founder of an Industry-Leading Digital Marketing Firm
“Cantey Tech Consulting really stepped up for us when we needed to upgrade our security. They worked with us to get the upgrades in place within a very short deadline.”
Alex
CFO of a Nationwide Law Firm
It is such a privilege to work with a company that understands that IT issues can greatly affect our ability to conduct business. Cantey Tech Consulting timely response to our needs and their expertise are the reason we have been with them for the past 8 years. In addition, and what I think sets Cantey Tech Consulting apart from other IT companies is the customer service skills they instill in the technicians. More than satisfied.
Lorilee
Practice Manager of a Multi-Site Medical Practice
Stop letting IT problems slow you down – access timely support with our 24/7/365 IT help desk services.
Why choose Cantey Tech Consulting as your helpdesk services provider?
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25+ Years
Supporting small and mid-sized businesses
75.26%
Of IT issues resolved on the first call
1.57 Minutes
Average response time for all IT problems
Cantey Tech Consulting
2702 Azalea Dr, North Charleston, SC 29405, United States
Request a Quote: (843) 892-6221
24/7/365 Help Desk
Technology problems can arise at any time, but at Cantey Tech Consulting, our round-the-clock IT support team is on hand to assist you when you need it.
Access top-tier IT support outside traditional business hours with our 24/7/365 IT helpdesk support services for:
On-Site Support
Not all IT issues can be resolved remotely – but the helpdesk is your first point of contact in acquiring access to the timely on-site IT support you need.
Eliminate the burden of follow-up and field team management with a comprehensive field ticketing management system that dispatches the on-site support you need fast and efficiently.
Settle your on-site issues with our locally based rapid response support and world-class IT management services!
Support for Hardware & Software
Hardware and software support keeps your technology running smoothly, so you can focus on what really matters – achieving your goals.
Our experts are on-hand to help identify the root cause analysis of your infrastructure needs.
We can help with:
Get proactive management to help minimize disruptions and easier achieve your business goals.
Account Support
Say goodbye to IT management headaches with our dedicated vCIOs and service delivery managers that don’t honor their service level agreement guarantees.
Our multi-level account ownership ensures that no client needs fall through the cracks, while our regular executive touch points provide complete peace of mind that every aspect of your IT is being taken care of.
Learn more about how our helpdesk services can eliminate IT problems and guarantee success!
Reduce downtime and keep your business running efficiently with our reliable IT helpdesk services in Charleston, SC
At Cantey Tech Consulting, we understand the importance of dependable high-quality IT support for our clients.
That’s why we guarantee a fast response time to all of your IT problems – with an average help desk response time of 1.57 minutes or less.
Our IT helpdesk team is available 24/7/365 around the clock, so you can get the expertise you need to remain secure and operational – even after regular business hours.
Gain peace of mind and ensure user satisfaction with our 24/7 helpdesk services in Charleston, SC.
Maximize the value you get from your service desk requests with our clear and transparent service desk KPIs.
Our Key Process Indicators (KPIs) ensure that you know exactly what to expect and how to get the most out of our managed helpdesk support services.
These include:
Say hello to efficient and quality-driven IT support with our streamlined approach.
Unlike other IT companies, our IT experts take the time to understand your complex IT environment and deliver a personalized approach to your IT helpdesk support.
Our state-of-the-art ticket system combined with our personalized processes is why we are able to resolve 72.26% of our IT issues on the first call alone!
Learn how we can support your business with our personalized approach to IT helpdesk services.
With IT helpdesk support, you can focus on your business while we take care of the technical details.
Among the benefits of outsourced help desk support services include:
Access the benefits of IT helpdesk support services with Cantey Tech Consulting – contact us now.
The cost of your IT helpdesk services in Charleston is largely dependent on several factors:
Contact us to get your customized quote and learn more about our competitive service rates now!
